Skip to content
  • Login
Procter & Gamble remains in operations in Russia despite the Russia-Ukraine war. Source: Yale School of Management
Procter And Gamble

Procter And Gamble

us.pg.com
What is your customer experience with Procter And Gamble?

Procter And Gamble Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Procter And Gamble has 1.9 star rating based on 127 customer reviews. Consumers are mostly dissatisfied.

  • 8% of users would likely recommend Procter And Gamble to a friend or colleague.

  • Rating Distribution
  • Pros: Most products, Good products, Product.
    Cons: Usability, Misleading and false advertising, Product.

View full overview ›

Media from reviews

Procter And Gamble - Sweepstakes winners
Procter And Gamble - Sweepstakes winners - Image 2Procter And Gamble - Sweepstakes winners - Image 3Procter And Gamble - Sweepstakes winners - Image 4Procter And Gamble - Coupon not workingProcter And Gamble - Oral b Pro health advanced toothpaste Distribution halt in NigeriaProcter And Gamble - Oral b Pro health advanced toothpaste Distribution halt in... - Image 2
View all media ›

Top Procter And Gamble Reviews

Positive Review

"Just wanted to let you know"

stars-rating stars-rating stars-rating stars-rating stars-rating

Good morning. I do not have a problem at all. I just want to make a statement on your Dawn soap and now your Dawn Powerwash products. I have been using your...

Critical Review

"The Policy is Obviously NOT to Make Things Right"

stars-rating stars-rating stars-rating stars-rating stars-rating

Before I called the P&G "Consumer Offers Dept" (I forget the "official term"), I had previously spoken with a customer support associate, that person's manager...

Show reviews that mention
customer number phone problem dawn products scent service card toothpaste
Filter review
Sort by
Kamalani Lsl
map-marker Chelmsford, Massachusetts

The Policy is Obviously NOT to Make Things Right

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Before I called the P&G "Consumer Offers Dept" (I forget the "official term"), I had previously spoken with a customer support associate, that person's manager (at a different number), and then I called their Stockholder Office phone number to ask how to reach the "Consumer Offers Dept." These people were all caring and compassionate.

I got no help from the associate who answered the phone at this office, so I asked to speak to his supervisor. That person was just a wall.

Not helpful at all (presumably PAID to be Not Helpful At All.)

So I have to say that this is the way our country seems to be leaning these days. Ten dollars doesn't mean much to a big corporation.

It does to me. But they just DON'T CAREl.

View full review
1 comment
Guest

No one reading your post will care because you did not explain one thing.

Linda Z Acl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Coupon not working

Procter And Gamble - Coupon not working

I'm very annoyed and embarrassed. I went to use the coupon you sent me, and it was denied.

Ref 2684****.

Please help. Thank you.

View full review

Preferred solution: Full refund

Elizabeth B Bni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Indiana

Fixadent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been using fixadent for 32 years. I have been very sick for over 3 years.

I just found out i have zinc toxicity from your product.

I am extremely upset by this. I have never had a kidney infection or problems but i have kidney damage and liver damage although i am not a drinker.

Does this company have a compansation for this kind of5 product or do i need to get an attorney?

Waiting for your response.

Elizabeth Bowling

View full review

User's recommendation: Don't use fixadent. Even the fixadent has zinc in it.

Kamalani Lsl
map-marker Chelmsford, Massachusetts

P&G Prepaid Mastercard

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I fulfilled an offer and received the promised $10 prepaid Mastercard for Gain. The card was only valid for a short amount of time, and when I went to use it, it had expired.

It's taken a while for me to find the paperwork again, but since I did buy everything required, and sent in the paperwork on time, it would be nice if P & G would make good on the $10.

BTW: The associates I've spoken to so far have been very nice. The most recent person gave me a phone number and an email address, so I can pursue this further.

View full review

User's recommendation: None yet - it depends on if P & G makes good on that $10.

1 comment
Kamalani Lsl

I spoke to a P & G Rebate Program Associate and a Manager. Their Policy is to not renew expired rebate cards. I am VERY angry.

Deandrea S Wbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Opelika, Alabama

Needing help

Procter And Gamble - Needing help
Updated by user Mar 22, 2025

I don’t really know what’s going on now but sooner or later I will be able to see what’s waiting on me

Original review Mar 11, 2025

Getting a better understanding with someone is always important for both individuals to feel good after walking away from one another

View full review

User's recommendation: Treat everyone with kindness and respect

Kamalani Lsl
map-marker Chelmsford, Massachusetts

P&G Prepaid Mastercard

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After fulfilling a rebate offer on Gain, I received a $10 promotional Mastercard in fulfillment. I didn't realize that it had an expiration date, and when I went to use it, it had expired.

I just spoke to the P&G Rebate Center, and was told by the person who answered the call, and that person's supervisor, that P & G's policy is to not reissue expired rebate cards.

I am SO angry.

This is only $10 to them. This Customer Service policy is obnoxious.Don

View full review

User's recommendation: Don't trust P & G Offers

Kathy K Zih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zanesville, Ohio

Change of email

Updated by user Jun 02, 2025

Previous answer

Original review May 31, 2025

I had a p&g account & have done correspondence with the company for many yrs under a email of

our_nana@***.com. I lived in GA.

I lost my hubby last year & couldnt recover our old email(above). In Dec 24 I bought a house & moved to OH. This is my new info. Kathy Kennedy 609 Lewis Street.

Caldwell OH 43724. New email is

nanakkennedy@***.com. Phone 912-424-****. Did not notice your email address & Im not mad at all.

Just trying to get my info updated. Please let me know this has been done.

View full review
Kathy K Zih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zanesville, Ohio

Chg of email

Trying to change my info from

our_nana@***.com

to nanakkennedy@***.com

Lost my hubby last year and changed my email. New address also to

Kathy Kennedy

609 Lewis Street

Caldwell, OH 43724

Thanks for your help.

My phone 912-424-****

View full review
Sherry S Ddl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newburgh, New York

P&G summer kickoff

I did the offer for spending $30 on P&G products to receive a $10 gift card. I must have deleted my email and also my trash folder.

Can you resubmit it to me? I still have my receipt if you need it.

View full review
Resolved
Cathern Xeq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trenton, Ontario

Resolved: Rebate problem

I put my Costco rebate in the mail at least two weeks ago and haven't heard anything. There seems to be no number you can call to ta lk to someone.my account was blocked due to too many failed attempts.very poor customer service.

I spentoney on their product now I can't get my rebate

View full review
Venie Gin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Can’t get through a d Walgreens where I purchased this is completely toxic

Non responsive - phone on a spinner - email non existent - a trick for expiring product by big companies now as the regulations are being dismantled no more p & g for me

View full review
Anonymous
map-marker Columbus, Georgia

Needing help

Procter And Gamble - Needing help

Getting a understanding with individual to overcome a situation is always a challenge not just for others but for yourself for future generations to come and learn from something of the past because we cant move forward with out having a good understanding with one another or others that way it never becomes a problem in the past

View full review

User's recommendation: Greatness is a process

Chayce Mey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Proctor an Gamble winner Telmeas C Walker

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The FDIC an Bank of America said they had my money 7.125 million they say u have it Proctor an Gamble Ms Susan Allen

View full review
Kyla C Uuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Downey free and clear

Updated by user May 30, 2025

Never heard back just brushed off. So not purchasing product now or future.

Original review May 15, 2025

The bottle changed and it appears the free and clear now has a smell. Unfortunately I can no longer use it. Why??

View full review
Pros:
  • No smell good
Cons:
  • Smell

Preferred solution: Smell or no Smell make up your minds

User's recommendation: Don't believe label smell it.

Shelli Emo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Sweepstakes winners

Procter And Gamble - Sweepstakes winners
Procter And Gamble - Sweepstakes winners - Image 2
Procter And Gamble - Sweepstakes winners - Image 3
Procter And Gamble - Sweepstakes winners - Image 4

Need to know if I actually won. Don't want to be a victim of scam.

Need verification of winnings. Thank you.

View full review
Cathern Xeq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trenton, Ontario

Rebate problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nothing happened I've phoned many numbers got to listen to crap and haven't been able to talk to one person

What number do I call to talk to a person

View full review

User's recommendation: Don't waste your time

About

Related Companies

Tide, Charmin, Downy, Aussie Hair, Swiffer

Summary

Procter & Gamble Co. was founded in 1837 by a candle maker, William Procter, and a soap maker, James Gamble. The company is headquartered in Cincinnati, Ohio. Procter & Gamble Co. specializes in manufacturing a wide range of consumer goods. Among the brands of Procter and Gamble are Always (a brand of feminine hygiene products: maxi pads, pantiliners, and feminine wipes), Ariel (a brand of washing powder/liquid), Braun (electric razors, coffeemakers, toasters, and blenders), Duracell (a brand of batteries and flashlights), Gillette (a safety razor manufacturer), Pantene (a brand of haircare), Pringles (a brand of potato crisps) and many others. Procter & Gamble Co. is 10th in the list of Fortune's Most Admired Companies.

Procter And Gamble reviews and complaints

Procter And Gamble is ranked 89 out of 454 in Household Essentials category

Area Served

Canada

Payment Methods

MasterCard

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article