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Procter & Gamble remains in operations in Russia despite the Russia-Ukraine war. Source: Yale School of Management

Contact Procter And Gamble Customer Service

Procter And Gamble Phone Numbers and Emails

Toll-Free Number:

  • (888) 474-7765
Call customer service
Send Message

Customer Service:

  • (800) 331-3774
    Consumer Related Inquiries
  • (800) 447-8899
    P and G Chemicals (Americas and Headquarters)
  • (800) 332-7787
    P and G Professional
  • (800) 692-0132
    Prospective Customers
  • +6 128 864 5000
    Australia
  • +6 128 864 5570
    Australia
  • +1 416 730 4711
    Canada
  • +86 208 518 6688
    China
  • +3 314 088 5511
    France
  • +496 196 8901
    Germany
  • +656 712 5121
    P and G Chemicals (AsiaPacific)
  • +4 158 004 5273
    P and G Chemicals (Europe/India, Middle East, Africa)
  • +656 712 5000
    Singapore
  • +2 710 001 9650
    South Africa
  • +4 122 709 6111
    Switzerland
  • +9 714 334 9993
    United Arab Emirates
  • +44 193 289 6200
    United Kingdom

General Info:

  • (855) 236-3353

Headquarters:

  • (513) 983-1100

Investors/ Franchasing:

  • (800) 742-6253
  • (651) 450-4064

Procter And Gamble Emails:

Investors/ Franchising
Legal
Copyright Infringement Inquiries
Media
dpo.im@pg.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Procter And Gamble?

Most Popular Number:

(888) 474-7765
Total calls: 116 Issues resolved: 8 Last call: Sep 19, 2024

The Procter and Gamble phone number to reach the customer service team is 1-888-474-7765. The customer care advisors are also ready to deal with consumer-related inquiries at 1-800-331-3774. You can use these numbers for questions regarding the company’s products, ingredients, and quality. You can also call this helpline whenever you have issues with the purchased item to file a complaint or share your feedback. To get in touch with the Sales agent, dial 1-800-692-0132. The P&G Professional is available at 1-800-332-7787. To contact Procter and Gamble Chemicals, call 1-800-447-8899. The phone number you can use to talk to an official representative at the company’s headquarters is 1-513-983-1100.

The Procter and Gamble email address for general and media inquiries is mediateam.im@pg.com. You can use this address to discuss marketing and sales-related matters. You can also share your feedback, ideas, or product improvement suggestions with the company’s representatives using this contact. The information requests can be sent to this address as well whenever you want to learn more about the products. The Procter and Gamble email for potential investors and partners is pginvestor.im@pg.com. You can also learn more about partnership opportunities at shareholders.im@pg.com. To discuss the copyright infringement inquiry, write to copyright.im@pg.com. The Privacy Policy and Data Protection questions can be sent to the Data Protection Officer at dpo.im@pg.com.

The Procter and Gamble headquarters mailing address is The Procter and Gamble Company, 1 Procter and Gamble Plaza, Cincinnati, Ohio 45202, United States. You can use this address for official correspondence and legal inquiries. You can also reach the Procter and Gamble customer service team by mail. To contact the Data Protection Officer, mail your request to the Procter and Gamble corporate office at Procter & Gamble Ireland, The Graan House, Units E1 and E14, Calmount Business Park, Dublin 12, Ireland.
To find other Procter and Gamble office addresses, visit the company’s Contact Us page, click the Worldwide Locations tab at the bottom, and select your region.

The Procter and Gamble office hours are Monday to Friday from 8:30 a.m. to 8 p.m. ET. You can call the customer care helpline for general information about the company’s product or assistance with solving your issue within these business hours. If you prefer communicating via social, you can try sending a direct message on Facebook to discuss your inquiry with the support advisor online. You will usually get a response within several business hours. Alternatively, you can email your questions and concerns to the Procter and Gamble Help Center, and the company’s representatives will contact you back as soon as they study your request.

You can visit the Procter and Gamble website to get in touch with the customer service team. Scroll the homepage down and click the Contact link in the bottom left corner. Select the section that corresponds to your inquiry to see the available ways of communication with the company’s representatives, including the Procter and Gamble contact numbers and email links. You can also select the office location in the Worldwide Locations section to see its mailing address and phone number. To reach the support agents via social media or follow the company’s page, click the preferred platform’s icon in the bottom right corner of the screen.

Procter And Gamble Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    26% phone 74% email
  • The best email to contact Procter And Gamble is pginvestor.im@pg.com. 81% of customers use this email address to address their issues and concerns.

  • The best phone number to call Procter And Gamble is 8884747765. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

View full overview ›
PissedConsumer Club

Contact Information

Procter And Gamble Website:

Procter And Gamble Help Center:

Corporate Office Address:

The Procter and Gamble Company
1 Procter and Gamble Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:30AM-8:00PM (ET)

More contact details

Procter And Gamble Rating Based on 111 Reviews

Rating details

2.0
more details
Product or Service Quality
Price Affordability
Customer service
Value for money

Rating stats

Rating trend

How Good is Procter And Gamble's Customer Service?

Eunice J Cpm
Eunice J Cpm
Feels Disappointed | Sep 20, 2024

I was given 2 different answers. I have a claim now I have to wait for you to send me a pkg to fill out. I love emails
Eunice

Read full quote
ADRIANA S Emp
ADRIANA S Emp
Feels Disappointed | Apr 06, 2024

They offered to reimburse the money of the purchase, and medical expenses . Their product caused damage to my body . I’m going to have a horrible brown spot under my armpits forever.
I want to Perdue a compensation.

Read full quote
VICKI D Wvt
VICKI D Wvt
Feels Disappointed | Nov 29, 2023

No one answered the phone.

Read full quote
Carlyne Dak
Carlyne Dak
Feels Disappointed | Apr 08, 2023

It was confusing and cumbersome. I could not reach a person, It was very frustrating

Read full quote

Summary of Procter And Gamble Customer Service Calls

186 TOTAL
CALLS
03:00 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Procter And Gamble?

Product/ Service Question:

  • “Product complaint”
  • “Let P&G know about the damage that their product caused me.”
  • “I recently purchased one of your products and it after two months it's not working”

Payments and Charges Question:

  • “About the coupons they sent me”
  • “Coupons”
  • “Sam's Club Rebate”

Request for Information Question:

  • “Complaint about a product”
  • “Question about tide detergent”
  • “Requesting an updated stain removal guide / Home Economics Dept.”

Cards Question:

  • “Because they said that they are sending me out a card to replace a purchase that I made”
  • “My gift card not working”
  • “Gift card not received”

Employment Question:

  • “401k”
  • “COPY OF A 1099 FOR 2018”
  • “For a forklift operator job”

Account Question:

  • “I can't login”
  • “I would for you to unlock my account”

Shipping and Delivery Question:

  • “Unable to open Downy cap. Have used for 40 years, but no longer will purchase. Can not even get the cap off using channel locks. Arthritis is terrible, but, removing the cap is almost impossible. Goo product, but lousy cap functionality.”
  • “Items not received”

Refund Question:

  • “Refund”

Staff Question:

  • “As a businessman ,don't get service”

Other Question:

  • “Camplan”
  • “Zevo”
  • “Advertising harassment that won't stop”

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