Contact Procter And Gamble Customer Service
Procter And Gamble Phone Numbers and Emails
Toll-Free Number:
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(888) 474-7765
Customer Service:
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(800) 331-3774Consumer Related Inquiries
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(800) 447-8899P and G Chemicals (Americas and Headquarters)
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(800) 332-7787P and G Professional
Procter And Gamble Emails:
How to Contact Procter And Gamble?
Most Popular Number:
| Total calls: 182 | Issues resolved: 10 | Last call: Jun 12, 2025 |
Procter And Gamble Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Procter And Gamble Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Procter And Gamble is pginvestor.im@pg.com. 78% of customers use this email address to address their issues and concerns.
The best phone number to call Procter And Gamble is 8884747765. 69% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Procter And Gamble Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.
The best email to contact Procter And Gamble is pginvestor.im@pg.com. 78% of customers use this email address to address their issues and concerns.
The best phone number to call Procter And Gamble is 8884747765. 69% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Procter And Gamble may ask you for the following information to identify you as a customer: first and last name, email or customer id or account no.
People call Procter And Gamble mainly because of product/ service, request for information, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Procter And Gamble Website:
Procter And Gamble Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:30AM-8:00PM (ET)
Procter And Gamble Customer Service Reviews
Before I called the P&G "Consumer Offers Dept" (I forget the "official term"), I had previously spoken with a customer support associate, that person's manager (at a different number), and then I called their Stockholder Office phone number to ask how to reach the "Consumer Offers Dept." These people were all caring and compassionate.
I got no help from the associate who answered the phone at this office, so I asked to speak to his supervisor. That person was just a wall.
Not helpful at all (presumably PAID to be Not Helpful At All.)
So I have to say that this is the way our country seems to be leaning these days. Ten dollars doesn't mean much to a big corporation.
It does to me. But they just DON'T CAREl.
How Good is Procter And Gamble's Customer Service?
Summary of Procter And Gamble Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Procter And Gamble?
Product/ Service Question:
- “Defective product”
- “Expired Fixodent just bought in March exp July 2025”
- “Product concerns”
Payments and Charges Question:
- “P&G Prepaid Mastercard”
- “Coupon not working”
- “Rebate problem”
Request for Information Question:
- “Check status on my application”
- “Needing help”
- “I need to speak to Andreas Dreher”
Cards Question:
- “Redeemed points for store card. Issues with using.”
- “Redeemed points for CVS card, but not easy to use. Can I change chouce”
- “Gift card not received”
Employment Question:
- “Jobs”
- “401k”
- “COPY OF A 1099 FOR 2018”
Account Question:
- “I can't login”
- “Rewards”
- “I would for you to unlock my account”
Return/ Replace Question:
- “Change of email”
- “Unhappy with changes to Crest with peroxide toothoaste”
- “Change owner information”
Shipping and Delivery Question:
- “I received 2 Gain Scent Boosters, Odor and defense, and both packages were only 3/4 full!! This is the 2nd time in 3 weeks! I have taken a picture of the still sealed bottle!”
- “Unable to open Downy cap. Have used for 40 years, but no longer will purchase. Can not even get the cap off using channel locks. Arthritis is terrible, but, removing the cap is almost impossible. Goo product, but lousy cap functionality.”
- “Items not received”
Staff Question:
- I'd like to send Customer Service an email. What is the address?
- “As a businessman ,don't get service”
Refund Question:
- “Refund”
Website/ Application Question:
- “Install equipment”
Other Question:
- “To ascertain why I can not flash wipes in Ireland”
- “Call coming from your company”
- “They called me to win a prize of 700,000 dollars.”
Compare Procter And Gamble Customer Service To
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