Procter And Gamble Phone Numbers and Emails

Toll-Free Number:

  • (888) 474-7765
Send Message

Customer Service:

  • (800) 331-3774
    Consumer Related Inquiries
  • (800) 447-8899
    P and G Chemicals (Americas and Headquarters)
  • (800) 332-7787
    P and G Professional
  • (800) 692-0132
    Prospective Customers
  • +6 128 864 5000
    Australia
  • +6 128 864 5570
    Australia
  • +1 416 730 4711
    Canada
  • +86 208 518 6688
    China
  • +3 314 088 5511
    France
  • +496 196 8901
    Germany
  • +656 712 5121
    P and G Chemicals (AsiaPacific)
  • +4 158 004 5273
    P and G Chemicals (Europe/India, Middle East, Africa)
  • +656 712 5000
    Singapore
  • +2 710 001 9650
    South Africa
  • +4 122 709 6111
    Switzerland
  • +9 714 334 9993
    United Arab Emirates
  • +44 193 289 6200
    United Kingdom

General Info:

  • (855) 236-3353

Headquarters:

  • (513) 983-1100

Investors/ Franchasing:

  • (800) 742-6253
  • (651) 450-4064

Procter And Gamble Emails:

Investors/ Franchising
Legal
Copyright Infringement Inquiries
Media
dpo.im@pg.com
Is this your business?
More phone numbers and emails Less phone numbers and emails
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Contact Information

Procter And Gamble Website:

Procter And Gamble Help Center:

Corporate Office Address:

The Procter and Gamble Company
1 Procter and Gamble Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:30AM-8:00PM (ET)

More contact details

Procter And Gamble Rating Based on 107 Reviews

Rating details

2.0
more details
Product or Service Quality
Price Affordability
Customer service
Value for money

Rating stats

Rating trend

How Good is Procter And Gamble's Customer Service?

VICKI D Wvt
VICKI D Wvt
Feels Disappointed | Nov 29, 2023

No one answered the phone.

Read full quote
Carlyne Dak
Carlyne Dak
Feels Disappointed | Apr 08, 2023

It was confusing and cumbersome. I could not reach a person, It was very frustrating

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Summary of Procter And Gamble Customer Service Calls

170 TOTAL
CALLS
03:00 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Procter And Gamble?

Product/ Service Question:

  • “I recently purchased one of your products and it after two months it's not working”
  • “Work ID number”
  • “Swifter Broke after 2weeks”

Request for Information Question:

  • “Question about tide detergent”
  • “Requesting an updated stain removal guide / Home Economics Dept.”
  • “Concern to take agency”

Payments and Charges Question:

  • “Sam's Club Rebate”
  • “Rebates”
  • “Costco rebate”

Employment Question:

  • “401k”
  • “COPY OF A 1099 FOR 2018”
  • “For a forklift operator job”

Cards Question:

  • “Gift card not received”
  • “Calling about e-gift card from Sam's Club when you spend 60 dollars”
  • “Fail to receive gift card after submit over $100 spending in P&G product in Costco in September”

Account Question:

  • “I can't login”
  • “I would for you to unlock my account”

Shipping and Delivery Question:

  • “Unable to open Downy cap. Have used for 40 years, but no longer will purchase. Can not even get the cap off using channel locks. Arthritis is terrible, but, removing the cap is almost impossible. Goo product, but lousy cap functionality.”
  • “Items not received”

Refund Question:

  • “Refund”

Staff Question:

  • “As a businessman ,don't get service”

Other Question:

  • “Speak English”
  • “Sevice call”
  • “Report death of retired employee”

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